Mandy Moore has criticized Amazon for delivering a package to the burned remains of her father-in-law’s home following the devastating LA fires. The This Is Us star, 40, shared a photo on social media of a lone Amazon parcel left at the completely destroyed property, with the image appearing to have been taken by the delivery driver.
In her post, Moore wrote, “Do better, Amazon. Can we not have better discretion than to leave a package at a residence that no longer exists?” Her message called out the lack of consideration shown by the delivery service, particularly in light of the ongoing devastation caused by the fires.
Mandy Moore further expressed her frustration, stating, “This is my mother and father-in-law’s home, smh.” She also revealed that her own family home in Altadena was similarly affected by the devastating fires.
In response to the incident, Amazon spokesperson Steve Kelly told DailyMail.com on Tuesday, “We’ve reached out to Ms. Moore via Instagram to apologize for this and to ask for more information from her in-laws so we’re better able to investigate what happened here.” Kelly added, “For weeks, we’ve advised those who are delivering on our behalf in southern California to use discretion in areas that were impacted by wildfires – especially if it involves delivering to a damaged home – that clearly didn’t happen here.”
Hours after sharing her frustration over the Amazon delivery, Mandy Moore took to Instagram to reflect on the harrowing experience of being evacuated from her home during the LA fires. She recounted the night she and her husband, Taylor Goldsmith, along with their three children, were forced to leave their home without any formal evacuation notice.
Moore wrote, “Sometimes in the quieter moments of processing the last month, I play the game of what would have happened if I didn’t have my phone next to me, playing my typical ‘piano for deep sleep’ mix as I nursed Lou before bed, so I could answer the call from my brother-in-law?”
She explained how she was informed of the evacuation by her brother-in-law at 6:45 p.m. and how, with little time to spare, she and Taylor packed up the kids in their pajamas, grabbed the family dog, and scrambled to find their three cats. As the power went out, they rushed across town through a landscape of fallen trees, seeking refuge at a friend’s house.
Moore continued, “We raced across town amidst fallen trees on the freeway to the safety of our dear friend’s place, got the kids down, and then I raced to Target to grab a litter box and some water, impulsively refreshing the watch duty app over and over.” Throughout the night, she and her husband anxiously monitored the evacuation zone, which eventually encroached on their neighborhood by 4 a.m.
She described the overwhelming anxiety she felt, with both of her boys sleeping beside her in bed, Lou on the floor in a travel crib, and the family dog curled up by the door. Moore also shared that while their home is still standing, the contents of the house—clothes, furniture, and much of their belongings—are a near total loss due to the proximity to the fires and surrounding burning structures.
Moore reflected on the emotional impact of this loss: “Yes, we are exceedingly lucky to technically still have the structure of a home. But also… do we still have a home? I think my definition is in flux. The physical space? No.”
She added, “It goes without saying that our sweet brood and our pets are ALL that matters and home is where we are together… but having a sanctuary and safe space to feel settled really goes a long way too.”
Moore also shared the significance of the home to her family, revealing that they weren’t looking to move when they found it in the summer of 2020, during the early days of COVID-19. “It was a wild gamble to buy a home during that period of so much unknown, but as serendipity would have it, I found out I was pregnant with Gus 2 weeks after we closed.”
She went on to detail the years of work they put into restoring and remodeling the house, making it their own. “It took us 4 years to slowly and painstakingly restore, remodel, and make it our own…”#newsafro_
